Every day help for our customers

Need help with your mobile, bill, or broadband connection?
Our Three Customer Service team is available to assist you with everything from plan upgrades to technical troubleshooting.

  • Broadband questions
  • Satelite TV and Internet
  • High-speed WiFi settings
  • About Connections

About Three Network UK

Founded to revolutionize mobile communication, Three Network UK continues to lead with innovation, transparent pricing, and customer-first service. Our growing 5G infrastructure ensures reliable speed and coverage nationwide — empowering homes, offices, and individuals to stay connected wherever they go.

  • Three Network UK is a leading mobile and broadband service provider offering nationwide 4G and 5G coverage, affordable mobile deals, and customer-first support for millions of users across the United Kingdom.
  • You can contact Three Network customer service by calling  from your Three phone or +442081428714 from other networks. You can also reach support through the official live chat on the Three website.
  • The Three customer care number is 333 when dialing from a Three mobile. For landlines or other networks, call +442081428714 to connect with the support team.
  • Yes! Three Network UK provides extensive 5G coverage in most major cities and towns, delivering ultra-fast internet speed and low latency for gaming, streaming, and downloads.
  • You can check your Three Network coverage by visiting the official coverage checker tool on the Three UK website. Enter your postcode to view detailed 4G and 5G availability in your area.
  • Absolutely! When you switch to Three Network, you can keep your existing number easily by requesting a PAC code from your old provider and sharing it during activation.
  • Three Network offers a wide range of plans, including SIM-only deals, Pay Monthly phone contracts, and broadband packages for home and mobile use — all with flexible data options
  • You can top up your Three Network account online via debit/credit card, through the Three App, or at any local retail store that supports top-ups.
  • Three Broadband provides high-speed wireless internet for homes and offices using 4G and 5G routers, offering flexibility without the need for landline installation.
  • If you’re facing connection issues, try restarting your phone, checking airplane mode, or verifying your APN settings. You can also contact Three Network support for technical assistance.
  • Yes. The My3 App lets you manage your account, view usage, pay bills, upgrade plans, and contact support — all in one convenient place.
  • You can purchase the latest smartphones like the Apple iPhone 17 Pro Max or Samsung Galaxy S25 Ultra directly from https://threenetwork.online, where you’ll find exclusive deals and 5G-ready devices.
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